Turn Completed Jobs Into 5 Star Reviews
Trigger a review request the moment a job closes, send a polite nudge, and route happy customers straight to Google.
30-minute call · No commitment
Avg Rating
New
Response
- SK
Sarah K.
G· 2h ago“Mike was on time, fixed the leak in 20 minutes, super friendly. Highly recommend!”
- JR
James R.
G· 1d ago“Great service, fair pricing. Will use them again for sure.”
- LM
Linda M.
f· 2d ago“Quick response, professional team. Thank you!”
How Review Collection Works
After every completed job, we request the review, follow up if needed, and route unhappy customers to private resolution — so your reputation compounds automatically.
- 1
Job Completed
When a job is marked complete in your system, our automation kicks in automatically.
- 2
Satisfaction Check
Customer receives a quick satisfaction check via SMS. Happy customers get the review link; unhappy ones get routed to private resolution.
- 3
Review Request
Satisfied customers get a personalized link to leave a review on Google or their preferred platform. If no review, we send a gentle follow-up or two.
5-Star Review!
Your review count grows automatically. More trust, higher close rate on the next inbound leads.
Job marked complete
2:47:02 PM
ServiceTitan · Mike R. · Water heater install
Trigger fired
2:47:18 PM
Webhook received · Customer matched
+16sReview request sent
2:47:31 PM
SMS to Sarah K. · Personalized w/ tech name
+29s
Triggered the moment a job closes
Timing is everything. We ask when satisfaction is at its peak.
Job-Completion Hooks
The moment a tech marks a job complete in ServiceTitan, Jobber, or your CRM, a review request goes out — no manual step.
Per-Tech Targeting
Top-performing techs see their names in reviews. Build a reputation around the people doing the work, not just the company.
Custom Timing
Immediate, 1 hour later, end of day, next morning — pick the window that fits your service type and customer base.
Sarah K.
+1 (206) 555-0142
g.page/abc-hvac
g.page/abc-hvac
Polite, persistent, never spammy
One thoughtful ask. One gentle nudge. Then we stop.
Two-Touch Sequence
An initial ask after the job closes, plus a single follow-up 2 days later if there's no response. That's it — no harassment, ever.
Personalized Messaging
Each message includes the customer name, the tech who did the job, and the service — making it feel like a thank-you, not a form.
Auto-Stop on Reply
Customer responds, complains, or replies STOP? The sequence stops immediately and routes the message to you for personal follow-up.
70%
32 routed this month
15%
7 routed this month
Yelp
10%
5 routed this month
Internal
5%
2 sensitive jobs
Funnel reviews to where they matter
Direct happy customers to the platforms that drive your next leads.
Google Direct
One tap to your Google Business Profile review page — pre-loaded with the rating screen so customers complete it in seconds.
Facebook & Yelp
Route by platform preference, customer age, or weight by where your business needs reviews most this quarter.
Internal-Only Mode for Sensitive Jobs
Toggle private mode for warranty work, complaints, or sensitive customers — feedback comes to you, not the public.
Satisfaction Check
How was your experience today?
Negative feedback is kept private, giving you a chance to make things right before any public review.
Negative Review Shield
Unhappy customers are privately routed to you first, giving you the chance to resolve issues before they become public negative reviews.
Satisfaction Check
Every customer is first asked about their experience. Only satisfied customers are directed to public review sites.
Private Feedback Channel
Unhappy customers can share concerns directly with you through a private form, keeping complaints off public platforms.
Recovery Opportunity
When you resolve an issue, the customer often becomes an advocate. Turn potential 1-stars into 5-stars.
Turn every great job into a 5-star review.
The AI Front Desk built for home service businesses.