Answer every lead and book every job autonomously
Merritt AI is an AI front desk for home service businesses — HVAC, plumbing, electrical, roofing, landscaping, pest control, garage door, and locksmith. Our voice and SMS AI picks up every incoming call and text, qualifies the lead, checks the owner’s calendar for real availability, and books the job directly into their schedule — 24/7. Read our privacy policy for how we handle your data.
Merritt AI Assistant
Online — ready to chat
Better Than an Answering Service
A typical answering service takes a message. The AI Front Desk books the job.
Traditional Answering Service
Call duration: 1m 12s
2:14 PM
2:14 PM
2:15 PM
2:15 PM
Merritt AI
Call duration: 58s
2:14 PM
2:14 PM
2:14 PM
2:14 PM
2:15 PM
2:15 PM
Three agents run your front desk
Voice, SMS, and an owner interface — one platform that captures, qualifies, and books every lead.
24/7 AI CSR
Answers every inbound call 24/7 in under 2 seconds. Qualifies the lead, checks availability, and books the job end-to-end.
Customer: “My water heater is leaking.”
AI: “I can get a tech to you this afternoon — does 2pm work?”
SMS Agent
Younger customers prefer texting to calling. Confirmation texts, reschedule links, and follow-up sequences so nothing falls through.
Day 1: “Hi Sarah! Mike just wrapped up the repair. Mind leaving us a quick Google review?”
Day 90: “Heads up — your next tune-up is due. Want to book now?”
Owner Interface
Text your front desk like a teammate. Reschedule, cancel, block time, or ask anything — no app required.
Owner: “Block Friday afternoon.”
AI: “Done — Friday 1pm-5pm blocked.”
Building Trust With Home Services Businesses
Our CEO used to work construction and understands the trades.
Books into the platform you already use.
ServiceTitan, Jobber, Housecall Pro, and more.
ServiceTitan
Jobber
Housecall Pro
Google Calendar
Calendly
QuickBooks
Zapier
ExcelDon't see yours?
Frequently Asked Questions
How is this different from an answering service?
An answering service takes a message and forwards it to you. The AI Front Desk qualifies the lead, checks your live availability, books the job into your calendar, and confirms via text — in under a minute, 24/7.
Does the AI sound natural?
Yes. The voice agent uses modern speech models with natural prosody, interruption handling, and back-channeling. Most callers don't realize it's AI unless they ask.
What platforms does Merritt AI work with?
We integrate with ServiceTitan, Jobber, Housecall Pro, Google Calendar, Calendly, QuickBooks, Zapier, and Excel. If you use something else, we'll wire it in during onboarding.
Is there a contract or setup fee?
No long-term contracts. Setup is included for standard configurations. You can cancel anytime — you own your number, your data, and your call history.
How fast does the AI respond to calls and texts?
Calls are answered in under 2 seconds. Missed-call text-backs fire within 10 seconds. Follow-up SMS sequences run automatically.
Can the AI handle multiple calls at once?
Yes. There's no concurrency limit — every caller gets answered immediately, even during a storm or a marketing push. No more busy signals, no more voicemail.
Still have questions? Get in touch →
About Merritt AI
Merritt AI is a software-as-a-service AI front desk built for home service businesses. We serve HVAC, plumbing, electrical, roofing, landscaping, pest control, garage door, and locksmith operators across the United States. Our voice and SMS AI agents answer every incoming customer call and text 24/7, ask the right qualification questions for the trade, check the business owner’s connected Google Calendar for real availability, and book the job directly onto their schedule — all without the owner picking up the phone.
Owners sign up at merritt-ai.com/get-started, connect their Google Calendar from the portal, and start receiving booked jobs. We use Google Calendar OAuth only to read free/busy availability and write events for confirmed bookings — never for any other purpose. Full details in our Privacy Policy (see Section 11, Google API Services User Data).
Contact: [email protected] · Privacy · Terms